Determine what type / brand of equipment is currently installed.
Frequently Asked Questions
Why does it matter that my monitoring is from a UL listed company?
UL (Underwriters Laboratories®) is a non-profit product safety certification organization that has been testing products and writing safety standards for more than one hundred years. By having your alarm system monitored by a UL Listed and approved Central Monitoring Station, you can be assured of the highest quality monitoring service certified by the #1 safety standard in the industry.
What if I am still under contract with my current alarm company?
If you are currently monitored and you want to reduce your costs it is important to look carefully at your present monitoring agreement. As indicated above, the monitoring agreements at their high rates are very important to these companies and they are not about to do anything voluntarily to assist you in leaving them as a monitored customer.
Look for the following information in your monitoring agreement:
1. Term of agreement: What is the expiration date of the agreement?
2. Notification for termination: How much notice is required before the end of the agreement in order for the agreement to not automatically renew? Does the contract provide for cancelling the service?
3. Penalty for termination: If you cancel your service before the end of the contract period is there a penalty? What is it?
4. Ownership of equipment: Who owns the equipment? Will the Alarm Company remove the equipment? If the monitoring agreement doesn’t stipulate who owns the equipment you own it.
If you can’t find a copy of your alarm agreement write to the Alarm Company and give them a thirty day notice of your wish to cancel their service. State in the letter that you will consider the cancellation accepted without penalty if you receive no written response before the end of the thirty days. Send your letter return receipt requested so that you have proof they received your correspondence. Document all correspondence and actions you take. Ask them to put any explanations or clarifications in writing. If your contract requires that you need to do more, have your monitoring company send a copy of your contract with an explanation of the requirements. Always write your letters in such a manner that if they fail to respond they are agreeing with your position. Also make sure that you always give them a deadline date for a response.
If your contract does not have an early termination clause then let Affordable Monitoring Service know the dates and we will contact you in advance of the date to insure that you do not forget to terminate the contract as required by the terms. Please include the manufacturer and model number of your alarm system and we will make sure that you know how to ask the Alarm Company for any lockout codes or other information that might prevent you from implementing a change in your monitoring service provider.
How can you offer alarm monitoring at lower costs than other security companies?
Affordable Monitoring Service is combining the low “real” cost of monitoring with the service experience of our national dealer network to dramatically reduce your cost of alarm services.
There are currently over 20,000,000 alarm monitoring customers in the U.S. For the last twenty years the industry has been structured such that the “monitoring” revenue subsidizes the non-monitoring operations of the Alarm Company. This was a necessary part of maintaining a more predictable cash flow for the Alarm Company. With the entry of large investment companies into the alarm industry monitoring rates were increased dramatically to subsidize installation of new alarm systems. There is nothing wrong with this practice and it served to expand the markets of the alarm industry dramatically.
At the same time that the large companies were increasing the size of the industry the smaller companies were struggling to compete with the lower installation prices from subsidized systems. The number of companies shrank from 15,000 to 5,000. Now all the small companies are much more reliant on the increased ‘monitoring’ rates to subsidize their falling sales.
Do you offer fire / smoke alarm monitoring?
Your smoke alarm will help save your life, but our services will help save your property too! In a fire situation you should not count on bystanders or passers-by to call the fire department. Whether your building or residence is vacant or occupied, sprinklered or not, let Affordable Monitoring Service be your guardians. Seconds could mean the difference between minor damage and total loss.
According to National Fire Protection Association statistics 43% of home fire deaths occurred in homes without smoke detectors. There were 381,500 residential fires and $4.3 billion in direct property damage in 1998. The National Fire Alarm Code now requires smoke detectors be installed in each sleeping room and outside of each separate sleeping area such as a hallway on each level of the house including the basement. Wireless smoke detectors install easily in your home and can be added to your Lynx Package at any time.
Do you provide medical alert monitoring?
Yes! Please provide information on your current system when you contact us so that we can determine if your system is compatible, or a new system may be needed.
Can I buy the equipment from you and install it myself?
Currently, no. We offer professional installation at a very affordable cost.